PRIVACY POLICY

Last Updated: 01/22/2026

At Astrill Media LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you interact with our website, services, or SMS communications. This policy is designed to comply with applicable U.S. privacy laws and current A2P (Application-to-Person) SMS messaging requirements.

1. Information We Collect

Personal Information

When you contact us, submit an inquiry, request services, or opt in to communications, we may collect:

- Name

- Email address

- Phone number

- Service or project-related information voluntarily provided

- Payment information (processed securely by third-party providers, if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

- IP address

- Device and browser type

- Pages viewed and time spent on the site

- Referring URLs

2. How We Use Your Information

We use your information to:

- Respond to inquiries and provide services

- Schedule consultations and communicate service updates

- Provide customer support

- Improve our website and offerings

- Send SMS messages and emails only after obtaining proper consent

We do not send SMS messages without your express consent, as required under TCPA, FCC, and mobile carrier A2P guidelines.

3. SMS Messaging & A2P Compliance

Consent & Opt-In

You will only receive SMS messages from Astrill Media LLC if you have explicitly opted in. Opt-in methods may include web forms, digital agreements, keyword-based SMS opt-ins, or written consent.

SMS opt-in disclosures include:

- Business name (Astrill Media LLC)

- Purpose of messaging

- Message frequency (variable)

- Message and data rates may apply

- Opt-out instructions

Consent records are maintained to meet legal and carrier requirements.

Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. A confirmation message will be sent, and no further messages will be delivered. For help, reply HELP.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party service providers that assist us with:

- SMS and email communications

- CRM and customer support tools

- Payment processing

- Website hosting and analytics

These providers are contractually required to safeguard your data and use it only for authorized business purposes.

A2P Required Disclosure

Text messaging originator opt-in data and consent will not be shared with any third parties, affiliates, or partners, except for aggregators and service providers necessary to deliver SMS communications.

5. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your information. Personal data is retained only as long as necessary to fulfill business, legal, or compliance obligations, after which it is securely deleted or anonymized.

6. Your Rights & Choices

You may request to:

- Access your personal information

- Correct or update your data

- Request deletion where legally permitted

- Opt out of marketing communications

Requests may be submitted using the contact information below.

7. Cookies

Our website may use cookies and similar technologies to enhance functionality and analyze usage. You can disable cookies through your browser settings, though some features may be affected.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date.

9. Contact Information

Astrill Media LLC

Email: [email protected]

Phone: +1 315-623-1658